
How CLEAR and Stripe Are Reshaping Customer Experiences
CLEAR, an identity verification platform that has become a staple for over 30 million customers, has made a significant upgrade by moving its payment systems to Stripe. This transition seeks to enhance customer experience, bringing ease and security to its billing processes. As of March 24, 2025, CLEAR has officially adopted Stripe’s comprehensive suite which includes Stripe Billing, Stripe Terminal, and Stripe Radar—creating a more integrated and user-friendly payment infrastructure.
A Seamless Partnership
The collaboration between CLEAR and Stripe is rooted in a shared objective: simplifying transactions for consumers. Caryn Seidman Becker, CEO of CLEAR, emphasized this vision by stating, "Just as CLEAR makes confirming your identity seamless and secure, Stripe is helping us make billing and payments effortless." By leveraging Stripe's robust technology, CLEAR is set to revolutionize payment processing in various sectors, including healthcare and financial services.
Expanding Payment Options
With the integration of Stripe Billing, CLEAR can now effectively manage millions of customer subscriptions. The ability to accept digital wallets and multiple payment methods provides users with greater flexibility and convenience. This upgrade not only aligns with modern consumer expectations but also aims to improve conversion rates, which is critical for sustaining growth in client subscriptions.
Transforming Airport Experience
Another innovative feature introduced by CLEAR through this migration is the CLEAR Mobile option which allows non-members to purchase QR codes for expedited identification at airport checkpoints. These advancements can tremendously enhance the travel experience by minimizing wait times. This integration also supports in-app enrollments for CLEAR Plus, further streamlining the registration for new users.
Fighting Fraud with Technology
In addition to enhancing convenience, the partnership equips CLEAR with advanced security features. Using Stripe Radar, CLEAR can effectively combat fraud while reducing instances of false declines during payment authorizations. With tools like card account updater and network tokenization, the collaboration ensures that transactions are not only secure but also efficient, helping to keep revenue stable and minimize customer churn.
Record of Success and Future Prospects
As CLEAR transitions entirely to Stripe's payment services, there is optimism about the operational efficiency and overall user experience improvements for their growing customer base. By fully leveraging Stripe’s capabilities in both one-time and recurring transactions, CLEAR symbolizes a shift in how businesses can utilize technology to enhance service delivery in the fast-evolving digital marketplace.
This strategic move reflects broader trends in customer service where companies are increasingly adopting technology to meet rising expectations for streamlined and safe transactions. As such, local businesses can draw insights from this case, adapting and integrating similar solutions into their customer engagement strategies.
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