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September 15.2025
3 Minutes Read

Transform Your Career: Learn From Inspiring Examples of Upskilling

Team collaborating with charts and devices, illustrating upskilling examples.

Why Upskilling is a Game Changer for Career Development

In a rapidly evolving job market, upskilling has become a vital strategy for individuals seeking to enhance their careers. Companies like AlphaSights, Murex, and Mastercard have set powerful examples by investing in employee development through innovative training programs. Upskilling not only helps employees stay relevant but also empowers them to take charge of their professional growth.

AlphaSights: Leveraging Internal Talent for Training Success

One standout example of effective upskilling comes from AlphaSights, a firm that has embraced a unique approach to employee training. By engaging 27% of its workforce as course authors, AlphaSights has created an impressive learning environment that promotes knowledge sharing. Their method has led to a remarkable 95% completion rate of courses, highlighting the success of leveraging internal experts to foster engagement and relevance in training materials.

Murex: Creating a Collaborative Learning Environment

Murex has made significant strides in establishing a collaborative learning culture that bolsters employee training. By employing tools that integrate project management with their learning platform, Murex has fostered an environment that thrives on continuous knowledge sharing. Over 350 courses have been published to cater to the diverse learning needs of employees, accompanied by regular feedback loops to enhance training effectiveness. This approach not only develops individual skills but also strengthens team dynamics and overall company performance.

ConnectWise: Making Learning Part of the Daily Routine

Another excellent example can be seen in ConnectWise, a company that has streamlined its training processes to ensure that learning fits seamlessly into everyday work activities. By reducing course delivery times while integrating learning into daily workflows, ConnectWise has empowered its employees to acquire new skills without disrupting their work. This innovative approach showcases the importance of accessibility in today's fast-paced work environment.

Supportworks: Leading the Charge in Leadership Development

Supportworks stands out for its ManagementU program, which focuses on leadership skills crucial for career advancement. Through blended learning methods, this program has not only enhanced employee retention but also paved the way for future leaders within the organization. By investing in leadership development, Supportworks demonstrates a commitment to fostering a culture of growth and opportunity.

Mastercard: Prioritizing Continuous Development

Lastly, Mastercard has transformed its workforce training through an upskilling platform that boasts a staggering 90% employee registration rate. By highlighting the significance of continuous development, Mastercard has generated impressive productivity gains, showing that investments in employee growth are mutually beneficial for both staff and the organization.

The Future of Upskilling: Trends and Predictions

As more companies recognize the value of upskilling, we can expect to see a shift in how organizations approach employee development. The trend is moving towards integrating technology and learning into everyday workflows, creating accessible training that enhances overall productivity and job satisfaction. Organizations may begin to rely more on data to tailor their training programs to specific employee needs, thereby maximizing the effectiveness of their investments in human capital.

Actionable Insights: How to Upskill Effectively

For those looking to take charge of their career development, understanding how to effectively upskill is essential. First, identify areas of improvement related to your current job or future career goals. Seek out courses that offer practical applications of new skills in your industry. Finally, consider forming or joining a learning group with colleagues to promote a culture of shared knowledge and support while pursuing professional growth.

Closing Thoughts: Take Charge of Your Career Journey

As the workforce continues to adapt and evolve, the ability to upskill will play a crucial role in career advancement. By following the examples set by these companies, individuals can forge their own pathways to professional growth through proactive learning and continuous improvement. Embrace the change, and take the initiative to enhance your skills for a brighter future.

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12.15.2025

How Teaching Poetry to Urban Planning Students Sparks Civic Engagement

Update Reviving Civic Engagement Through Poetry In an innovative approach to education, Drexel University's Civic Engagement and Participatory Methods course is integrating poetry into the urban planning curriculum. By engaging students in creative writing, instructors aim to enhance civic engagement and foster deeper connections between individuals from different backgrounds. This initiative seeks to address the complexities of community work, equipping future planners and civic leaders with essential skills while igniting their imaginations. Bridging Gaps with Creative Expression For many students in the course, the journey started from a hesitant place. Few had experience with poetry, but as they gathered in a circle to share their verses, something transformative occurred. The act of sharing poetry not only built confidence but also cultivated a sense of empathy and understanding among participants, which is crucial for anyone involved in urban planning. By expressing their thoughts and emotions through poetry, students were able to see the world through each other's eyes, leading to powerful discussions about community and identity. Fostering a Civic Mindset Engaging with poetry allows urban planners to harness the power of creative thought to visualize solutions for urban challenges. As one instructor poignantly notes, "Poetry teaches us to pay attention—to the joy and sorrow, the beauty and the chaos of urban life." This focus on human experience aids in nurturing a civic mindset that is sensitive to the diverse narratives within a community. Students learn that effective urban planning is about more than just structures and policies; it encompasses the lived experiences of individuals in those spaces. Practical Skills for Real-World Impact The integration of creative writing in urban planning education is not just an abstract exercise; it equips participants with practical skills. The collaborative environment of the classroom teaches students cross-cultural communication, leadership, and the nuances of facilitating inclusive community dialogues. These skills are paramount for successful urban planners who must navigate varying perspectives and broker conversations within diverse communities. Examining the Intersection of Humanity and Planning As societal challenges become increasingly complex—ranging from climate change to social justice issues—urban planners must be agile in their approach. The poets among planners can better "dance in the moment," swiftly adapting their strategies to meet community needs as they evolve. This notion underlines the importance of blending creative arts with technical training—empowering urban planners to creatively articulate and advocate for equitable solutions. The Broader Implications for Urban Studies As we observe initiatives like Drexel’s, it becomes evident that poetry can play a significant role in reshaping not only individual perspectives but also entire educational paradigms. By advocating for the inclusion of creative thought in fields traditionally dominated by logic and analysis, educators can cultivate more holistic approaches to problem-solving. The ripple effects could transform how urban planning is approached across the globe, unearthing new avenues in civic engagement. Conclusion: A Call for Reflection As urbanization continues to accelerate, understanding the human element in planning is more crucial than ever. Integrating poetry into the curriculum is a reminder that creativity and empathy are powerful tools in the hands of future leaders. By fostering these abilities, we empower the next generation of urban planners to not only envision but also implement a more inclusive and equitable future. Students, educators, and community members alike are invited to reflect on this approach and consider its application in other realms of public service.

12.15.2025

Discover How These Cities Respond to Federal Cuts & Fight for Equity

Update Introducing the Most Significant Stories of 2025 in Urban Equity In an ever-evolving landscape, urban areas remain critical grounds for policy disputes and groundbreaking solutions. As we reflect on Next City’s top stories of 2025, we uncover the narratives that highlight cities' responses to fiscal limitations while boldly addressing systemic inequities. Portland's Pioneering Move Against ICE One of the standout stories features Portland, Oregon, where the City Council is proactively revoking the land use permit for an Immigration and Customs Enforcement (ICE) facility. Leveraging zoning violations—specifically, prolonged detention breaches—the city aims to dismantle the controversial detainment practices which, according to multiple reports, have faced scrutiny for undermining community trust and public health. This move represents a broader commitment to multifaceted civil rights activism amid pressing challenges brought forth by national policies affecting immigration. HUD Cuts and the Fight for Housing Justice Another headline that captured significant attention concerns the cancellation of Fair Housing grants by the U.S. Department of Housing and Urban Development (HUD). This decision has plunged numerous nonprofit agencies into crisis mode, illuminating the dire repercussions of federal budget cuts on civil rights enforcement. Notably, a federal court's recent order reinstating these grants illustrates the fierce resistance that advocates are mounting against political maneuvers that threaten housing justice for marginalized communities. The Rollercoaster Ride of Water Fluoridation Policies A surprising twist in urban public health policies emerged from Calgary, Canada, where city officials had initially opted to remove water fluoridation, only to backtrack in light of community outcry. As cities grapple with public health decisions, this story serves as a stark reminder of the delicate balancing act between science, community opinion, and socio-political factors that influence urban governance. Challenges and Opportunities Ahead As cities continue to face cuts to essential services in tandem with surging populations, the urgency for equitable solutions is overwhelming. The narratives captured in our most popular stories from 2025 reflect cities—like Portland and Calgary—taking strides toward social justice amidst an environment of systemic inequities. Furthermore, amidst an impending climate crisis, urban decision-makers are advised to explore innovative funding structures, engage with communities, and invest in infrastructure that supports sustainable urbanization. A Future Oriented Towards Equity The road ahead presents numerous opportunities for transformative change. Through collaborative efforts among community organizations, public sector actors, and private industry, cities can engineer a more equitable future where every resident has access to essential urban services. In partnership with organizations such as the World Resources Institute, cities can leverage funds effectively and enhance local resilience. The ongoing discussions regarding urban equity remain paramount, and by revisiting these top stories, cities can draw valuable lessons on safeguarding fundamental rights, investing in inclusive infrastructure, and implementing policies that propel communities forward rather than leave them behind. Conclusion: Urgent Action Required The stories shaping our urban landscape today are not just narratives—they are calls to action. Cities can pursue transformative strategies that meet the needs of under-served populations, fortifying public accountability and achieving lasting change for generations to come. As advocates and citizens seek to craft more equitable urban spaces, it is crucial to stay informed and engaged. The challenge lies not only in addressing the present but in visionary planning that will define equity in our cities for years ahead. Become part of this critical ongoing conversation about urban equity and transformation. Your support can help amplify the voices of those advocating for a fair and just city for all.

12.14.2025

How Salesforce's AI Solutions Are Empowering Overburdened Nonprofits

Update How AI is Shaping the Future of NonprofitsIn a world where nonprofits are facing unprecedented challenges, the integration of technology, particularly artificial intelligence (AI), has become a game-changer for many organizations. With funding cuts and increased demands on services, nonprofits need innovative solutions to streamline their operations and focus on their mission. Salesforce's launch of Agentforce Nonprofit comes at a crucial moment, aiming to reduce the administrative burdens that often hinder efficiency in these organizations.Understanding the Essentials of Agentforce NonprofitPreviously known as Nonprofit Cloud, Agentforce Nonprofit introduces a suite of AI agents that specifically cater to common tasks in the nonprofit sector. These tools help with fundraising, managing programs, coordinating volunteers, and engaging with donors. For small businesses and nonprofits alike, the potential for operational efficiency is substantial. By alleviating time-consuming administrative tasks, these AI solutions empower organizations to redirect their focus towards impactful community engagement.The Impact of AI on FundraisingFundraising remains a core mission for nonprofits, and the introduction of the Prospect Research Agent illustrates how AI can transform this critical area. The agent facilitates a better understanding of high-value donors, making the preparation for fundraising meetings much more efficient. Nonprofits like Pledge 1% and America On Tech have already reported dramatic improvements in their fundraising efficiency, enabling them to secure more funding while spending less time on administrative tasks.Navigating the Challenges of Implementing AIDespite the clear advantages, nonprofits must navigate several hurdles to successfully implement AI solutions. These include the upfront costs of training personnel, the need for a cultural shift within the organization, and the potential lack of resources, particularly among smaller nonprofits. A 2024 Stanford study indicated that while 66% of nonprofits utilized AI in some capacity, a significant portion lacked clear policies for its effective use.What Organizations Are SayingKathy McCarthy, President and CEO of Pacific Clinics, emphasizes the transformative potential of AI, praising Agentforce Nonprofit for its ability to grant clients better access to services while equipping employees with data-driven insights. Other organizations echo this sentiment, noting that tools like the Participant Management Agent have drastically improved their operational workflows by summarizing client interactions and automating goal-setting. Through these advancements, nonprofits can maintain their focus on serving communities rather than getting lost in data management.Future Trends in Nonprofit WorkLooking ahead, AI is poised to continue reshaping how nonprofits work. As the capacity to analyze data improves, organizations will be able to make more informed decisions, optimize their services, and increase funding opportunities. Notable AI tools, such as DonorSearch AI, are designed to enhance prospect research, enabling nonprofits to identify high-potential donors more accurately. The possibilities are vast, but they depend on effective implementation and a willingness to adapt among nonprofits.Incorporating AI into Nonprofit StrategiesFor nonprofits considering the integration of AI tools like Agentforce, it is crucial to have a strong strategy. Establishing clear goals and budget parameters can help organizations maximize their investment. Proper training and ongoing support from vendors also play a significant role in ensuring that teams are equipped to use AI technology to its full potential.A study highlighted by FreeWill found that AI tools used for grant writing can expedite the process significantly, allowing nonprofits to write and submit grant proposals three times faster. This illustrates AI's core value—not to replace, but to enhance existing workflows, empower staff, and ultimately help nonprofits meet community needs more effectively.The Importance of Community EngagementWhile technology can provide immense capabilities, nonprofits must remember that the heart of their mission is community engagement. AI tools should ultimately serve to foster deeper connections between organizations and their clients. The insights gained from AI analysis can aid nonprofits not just in securing funding but also in better understanding community needs and improving service delivery.If your organization is looking to enhance its operational efficiency while maintaining focus on its mission, now is the time to explore AI solutions like Salesforce's Agentforce Nonprofit. By investing in these advanced tools, nonprofits can thrive in today's demanding environment.

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