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February 17.2026
3 Minutes Read

Unlocking AI for Small Businesses: Insights from Evan Goldberg

Minimalistic blue gradient logo for 'Small Business Trends'.

Revolutionizing Small Business Operations with AI

In today’s fast-paced market, small businesses face the dual challenge of needing agility while ensuring accuracy. At SuiteConnect 2026 in New York, the spotlight was on Evan Goldberg, Founder and Executive Vice President of Oracle NetSuite, who discussed how innovative AI technologies can assist small and medium enterprises (SMEs). Goldberg emphasized that businesses increasingly seek solutions that save time without compromising accuracy, and NetSuite’s AI features aim to meet this demand.

Understanding AI's Role in Real-Time Financial Monitoring

Goldberg provided insights into how AI tools within NetSuite are designed to catch variances and anomalies in business operations quickly. He pointed out that traditional accounting often suffers from delays, rendering financial snapshots outdated. NetSuite's systems are engineered to provide a continuous close, ensuring business leaders have reliable data every day instead of waiting weeks after month-end.

This transformative capability promises to reduce time spent on manual financial processes, addressing a pressing need for small businesses. According to a report from Forbes, the integration of AI technologies into small business finance can lead to significant efficiency gains, with potential cost reductions of up to 40% in credit processes alone. Such advancements can enable SMEs to respond swiftly to cash flow changes and strategic opportunities.

Catching Anomalies and Driving Efficiency

With AI’s predictive capabilities, small business owners can trace anomalies from summary financial data to detailed transactions. The system’s real-time nature allows for immediate adjustments, thereby enhancing decision-making. This level of instant insight into the health of business operations means owners can act proactively to address issues like expense creep and margin compression.

Interestingly, in a broader context of financial technology, the needs of SMEs often go unmet due to capital constraints. World Bank reports estimate that the financing needs for small businesses in emerging markets could reach $5 trillion, a gap that AI could help bridge through better financial monitoring and lending practices. AI’s ability to evaluate loan applications in real-time could revolutionize access to funds for businesses owned by women and minorities who often lack traditional credit histories.

What AI Features Does NetSuite Offer?

Goldberg shared several key features of NetSuite's offering:

  1. **AI-Powered Bank Transaction Matching:** Automates the often tedious reconciliation process, freeing up hours for business owners each week.
  2. **Narrative Reporting:** Transforms complex dashboards into clear, actionable insights for quick decision-making.
  3. **Customer 360 Summaries:** Provides a unified view of customer interactions, streamlining sales and support functions.
  4. **Advanced Pricing Tools:** Helps businesses protect their profit margins through data-driven pricing strategies.
  5. **SuiteCloud Developer Assistant:** Simplifies customization and maintenance for teams working with lean resources.

These features collectively represent a significant step toward facilitating better financial health for small businesses, enabling them to harness the power of technology effectively.

Looking Toward the Future: AI and Economic Growth

The conversation also aligned with a broader narrative on the role of technology in unlocking economic potential. As highlighted by multiple industry analysts, including those from the World Bank, the combined efforts of AI and improved access to finance could serve as catalysts for job creation and innovation at a global scale. Economies characterized by a robust SME sector, supported by advanced technologies, could experience accelerated growth, shifting the dynamics of global economic power.

Conclusion: A Call to Action for Local SMBs

As Evan Goldberg noted, maintaining real-time control over financial data is no longer a luxury but a necessity for small businesses. Embracing AI not only streamlines processes but also positions these businesses to thrive amid challenges. Local SMBs should consider integrating AI solutions into their operations for better financial oversight and efficiency. The future of small business finance is exciting and filled with opportunities that could reshape the way we think about growth and expansion.

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